Returns

If for any reason you would like to return any goods to us please notify us within seven working days by email sales@northeastmob.com or by post to our head office at the address below.

The Northeast Mobility Warehouse Ltd
Units 1 and 2
South Hetton Ind. Est.
Front Street
South Hetton
County Durham
DH6 2UZ

 It is your responsibility to return the goods to us in a safe and proper manner and pay all costs. We do recommend that you use a service that requires a signature upon delivery. If you would like us to collect the goods then this would be possible.

Upon inspection of your returned goods if they are found to be unused, not damaged and in the original packaging we will offer a full refund minus collection charges if applicable.

Please note that we are unable to exchange or refund certain items due to hygeine reasons or if the item was specially made.